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Privacy Policy

Last updated: September 23, 2026

Information We Collect

Steam Master Charlotte collects information you voluntarily provide when you request a quote, book a service, or contact us. This includes your name, phone number, email address (if provided), service address, and details about the service you need. We may also collect information about the pages you visit on our website.

How We Use Your Information

We use your information to respond to quote requests, schedule and perform cleaning services, send service-related communications (including calls, text messages, and emails), process payments, and improve our services. We do not sell your personal information to third parties.

SMS and Email Communications

By submitting your phone number or email on our site, you consent to receive calls, text messages, and emails regarding your service request. Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or contacting us using the information below.

Tracking and Analytics Disclosures

We use tracking technologies, cookies, and analytics tools to understand how visitors use our website and to measure advertising performance. This may include tracking conversions from online advertising campaigns.

Google Ads Disclosures

This website may be advertised through Google Ads. We use conversion tracking to measure the effectiveness of our advertising. Google may use cookies to serve ads based on your prior visits to our website. You can opt out of personalized advertising by visiting Google's Ads Settings.

Contact Information

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Steam Master Charlotte
Charlotte, NC
Phone: 980-277-4465