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Terms & Conditions

Last updated: September 23, 2026

Website Usage Terms

By accessing and using this website, you agree to these Terms & Conditions. If you do not agree, please do not use our website. All content on this site is the property of Steam Master Charlotte and may not be reproduced without permission.

Service Inquiry Terms

Submitting a quote request or contacting us through this website constitutes a service inquiry, not a binding service agreement. A service is only confirmed once a Steam Master Charlotte representative confirms your appointment and pricing with you directly.

Booking Request Terms

Appointment times requested online are subject to availability. We will confirm your booking by phone, text, or email. The "$129 for 3 rooms" offer applies to standard residential rooms; oversized rooms, specialty stains, and additional services may incur extra charges, which will be disclosed before work begins.

Satisfaction Guarantee

We stand behind our work. If you are not satisfied with the cleaning results, contact us within 72 hours and we will return to re-clean the affected area at no additional charge.

Limitation of Liability

Steam Master Charlotte is not liable for pre-existing damage, permanent stains that cannot be removed, or damage caused by conditions undisclosed to us prior to service. Our liability is limited to the cost of the service performed. We are fully licensed and insured.

Contact Information

Questions about these Terms & Conditions? Contact us:

Steam Master Charlotte
Charlotte, NC
Phone: 980-277-4465